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Context Help

If you get lost inside our Control Panel, the first step you should take is to press the Help button, which is visible on each page. A context menu will open. It offers exhaustive info about all the operations that you can perform on the given page. Each pop-up window opens on the same page so that you can swiftly return to your work.

Video Tutorials

We have an extensive assortment of instructional videos explaining how to use our hosting Control Panel. They're designed for those of you who would like to see how things are getting done instead of only reading articles. Thus, anyone can quickly find their way around our hosting Control Panel by simply watching our step-by-step how-to videos.

F.A.Q.

If you can't find the solution you are looking for, have a glimpse at our comprehensive FAQ section, which contains questions asked by actual people and offers practical solutions. We regulary update our FAQ section with new Q&A's so as to cover all the innovations and new additions to our system.

Ticketing System

If you still can't discover the answer you need in the FAQ section either, you can touch base with our great team of customer service technicians available 24-7 and ready to assist you with any question. Each trouble ticket you send will be answered in less than sixty minutes (the average response time is about twenty mins), so you won't have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 138623

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com