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Context Help

If you need assistance while navigating our Control Panel, simply click the Help button on any page. A context menu will appear with detailed information about the actions you can perform on that page. Each help pop-up window opens on the same page, allowing you to quickly return to your work.

Video Tutorials

We offer a wide range of video tutorials that explain how to use our hosting Control Panel. These videos are perfect for those who prefer watching a step-by-step guide rather than reading articles. With these tutorials, you'll quickly become familiar with navigating the Control Panel.

F.A.Q.

If you haven't found the answer to your question yet, check out our comprehensive FAQ section. It contains real-life questions and practical solutions. We continuously update this section with new Q&A’s to address innovations and new features of our system.

Ticketing System

If you still need help, you can contact our customer support team, which is available 24/7. Our team is ready to assist you with any questions. Each support ticket is typically answered in less than 60 minutes (average response time: 20 minutes), so you won’t have to wait long for help.

Contact Details

US Toll-Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 138623

Sales Support Working Hours:
Monday to Friday:
10:00 AM - 06:00 PM GMT/UK
05:00 AM - 01:00 PM EST/USA
08:00 PM - 04:00 AM EST/AU

Email: support@propersupport.com

Online Contact Form

Check Server Status
If you believe there is an issue with your server, please visit: www.properstatus.com