What Happens Behind the Scenes During a Hosting Server Migration

Hosting companies migrate accounts between servers constantly — for hardware refreshes, capacity rebalancing, or moving customers to newer platforms — and for most site owners, it happens without a single support ticket ever being noticed. But "seamless" migration is the…

Hosting Uptime SLAs: What “99.9%” Actually Guarantees

A "99.9% uptime guarantee" sounds airtight — until you do the arithmetic and realize it permits nearly nine hours of downtime a year, and until you read the actual SLA document and discover how much downtime doesn't even count toward…